7. QUIZ: Roadside Services

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Question 1 of 12

1. Question
Why is it important to use wheel chocks when working on a disabled vehicle?
- A) To prevent the vehicle from rolling
- B) To lift the vehicle safely
- C) To stabilize the vehicle
- D) To check the vehicle's condition
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Question 2 of 12

2. Question
What is the primary purpose of choosing the right location and inspecting the ground before jacking a vehicle?
- A) To determine the vehicle's weight
- B) To assess the condition of the vehicle
- C) To prevent accidents, injuries, or damage to the vehicle
- D) To position the jack properly
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Question 3 of 12

3. Question
Why is it important to assemble all tools and the spare tire before delivering services in industries like automotive repair and roadside assistance?
- A) To reduce the need for emergency preparedness
- B) To increase inventory management challenges
- C) To enhance efficiency, readiness, and safety
- D) To discourage professionalism
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Question 4 of 12

4. Question
When performing a tire change, why is it recommended to loosen wheel fasteners while the tires are still touching the ground?
- A) To prevent proper torque application
- B) To impede traffic on busy streets
- C) To make it easier to access the fasteners
- D) To ensure safety and minimize the risk of damage
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Question 5 of 12

5. Question
Which type of fire involves combustible metals like magnesium or titanium, and what type of fire extinguisher is typically used for such fires?
- A) Class A fire; CO2 (Carbon Dioxide) fire extinguisher
- B) Class B fire; ABC dry chemical fire extinguisher
- C) Class C fire; water extinguisher
- D) Class D fire; fire extinguisher specifically designed for metal fires
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Question 6 of 12

6. Question
What type of fire involves ordinary combustibles such as wood and paper, and which type of fire extinguisher is suitable for combating this type of fire?
- A) Class C fire; water extinguisher
- B) Class B fire; ABC dry chemical fire extinguisher
- C) Class A fire; CO2 (Carbon Dioxide) fire extinguisher
- D) Class D fire; fire extinguisher specifically designed for metal fires
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Question 7 of 12

7. Question
What safety gear does WreckMaster strongly recommend wearing when handling or boosting a battery to prevent potential harm?
- A) Protective eyewear
- B) Rubber-coated gloves
- C) High-visibility vest
- D) Steel-toed boots
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Question 8 of 12

8. Question
What is the correct order for connecting booster cables when jump-starting a vehicle with a dead battery?
- A) Connect the positive cable first, then the negative cable
- B) Connect the negative cable first, then the positive cable
- C) Connect both cables simultaneously
- D) Connect the cables in any order
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Question 9 of 12

9. Question
Why is it crucial for a professional tow truck driver to prioritize safety?
- A) To avoid customer complaints
- B) To increase towing speed
- C) To reduce vehicle maintenance costs
- D) To protect themselves and their customers
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Question 10 of 12

10. Question
What is one of the key benefits of a professional driver prioritizing customer satisfaction and effective communication?
- A) Increased downtime
- B) Decreased customer trust
- C) Positive reputation and customer loyalty
- D) Reduced compliance with regulations
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Question 11 of 12

11. Question
Why is visibility crucial for tow truck operators working in traffic?
- A) To increase towing speed
- B) To enhance safety for themselves and other road users
- C) To avoid traffic tickets
- D) To reduce equipment maintenance costs
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Question 12 of 12

12. Question
What is one of the benefits of tow truck operators displaying a photo ID?
- A) Identity verification, enhanced professionalism, and increased customer trust and security
- B) Reduced trust and security for the customer
- C) Decreased professionalism
- D) No impact on the customer experience
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7. QUIZ: Roadside Services

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