Student Acknowledgement

IMPORTANT:

You MUST sign the waiver before starting the Ontario Tow Truck Driver Training Standard Course.

I understand that this program will be delivered online or hybrid in-person/online. The course provider has provided me with the following:

1. A program delivery breakdown added as an attachment to my contract with details of the delivery format for each subject, the locations of the training (in-person and online hours), and which subject(s) include synchronous learning (scheduled instruction, live in person or live in an online environment.)

2. Details of the orientation to online/hybrid learning provided by the course provider, any relevant guidance materials to use the online platform(s) and direct contact information for technical support.

3. The equipment needed to succeed in the program or a list of the technical standards for the equipment needed, including minimum levels of internet access and speed required.

4. Details on how I will verify my identity in the online platform and when completing online evaluations or assessments. I acknowledge that the course provider must confirm my identification for this purpose.

5. Details on my obligations with respect to keeping secure any user credentials (usernames, passwords, access codes etc.) issued to me for participation in online or hybrid delivery.

6. Details of my obligation not to permit someone else to take part in my lessons or evaluations.

7. Details on how the course provider will protect my privacy and personal information when working in the online environment.

8. The complete, itemized costs of this program including any fees that are related to online delivery (such as fees for licenses or specialized equipment.)

9. An explanation of how the course provider’s refund, and complaint process apply with respect to students enrolled in programs with online and hybrid delivery.

I acknowledge that I received and understand the information provided by the course provider for training programs with online and hybrid delivery formats.