S.C.E.N.E.
THE DISCIPLINE
While tow truck operators do have some control over their level of risk, there are situations that arise that can’t be anticipated. Circumstances and conditions affect the type and level of risk at any given time, especially participating in recovery which can change moment-by-moment. Tow truck operators are dealing with the victims, the casualties, the loads, the environments, the trucks, the rigging, the other responders sharing the scene, and—of course—the traffic whizzing by on the other side of that thin white line.
These are all factors that must be managed to minimize the risk associated with the activity.
WreckMaster trains towing and recovery operators and roadway vehicle incident responders to employ a routine that gets the greatest result from the least amount of effort while minimizing the chance of injury, damage and loss.
We refer to this routine as “The Discipline.”
Simply put, The Discipline is the word “SCENE.” Each letter stands for another step in the process.
S.C.E.N.E.
S
SURVEY
When arriving on the scene, park out of the way, identify yourself to the customer or the other officials and inform them that you’re going to survey the casualty and report back to them.
C
CALCULATE
To gather any information, you need to calculate the resistance to be overcome and the effort you will need to employ for success.
E
EXPLAIN
It’s probably the most important step in the acronym. This is what you are going to explain to the customer or the officials on scene, what your plan is and anything you may need from them to safely complete your task.
N
NO’s
Ready your tow trucks for positioning, block traffic with permission, if necessary, move into position, do one final walk around and validate all your rigging to ensure nothing jumps out at your as a potential problem. Correct any errors you may find that could lead to an unsuccessful attempt.
E
EXECUTE
Finalize and engage your plan for success. Do it once and do it right.